Last updated: October 17, 2026
These terms cover the use of TTS Phailbot ("the Service").
These terms are an agreement between each person who uses the Service and Phailbot, which runs the Service.
Signing in to the Service, buying anything on it, or using it in a channel means agreeing to these terms. We may update them from time to time and will change the date at the top when we do; significant changes will be announced on the Service before they take effect.
The Service reads chat aloud in voices chosen by broadcasters and viewers on Twitch, Kick, YouTube and Rumble, along with sound effects, alerts, overlays and other stream tools. Some voices and features need a paid plan, a channel subscription or a payment on the streaming platform.
The Service is not meant for children under 13, or under the minimum age set by the platform they use or the law where they live. Anyone under the age of majority where they live needs a parent's or guardian's permission to buy anything on the Service.
Do not:
People keep ownership of what they submit to the Service, such as chat messages, uploaded sounds, images and voice recordings. Submitting it gives us permission to store, process, convert and play it as needed to run the Service, including on a channel's stream. Only submit content you have the right to use. Content that infringes someone's rights or breaks these terms may be removed, and rights complaints can be sent to privacy@phailbot.com.
Audio the Service plays may be used as part of the stream it plays on, including recordings, VODs and clips of that stream posted anywhere, such as YouTube or TikTok. It may not be used on its own, apart from the stream, such as in other videos, music, products or services.
The Service makes voices available for use on streams. Access to a voice through the Service does not grant any intellectual property rights over that voice, its likeness or the technology behind it. Broadcasters and viewers are responsible for ensuring they hold any rights needed for the voices they select, as required by the law where they are or by any agreement with the voice's rights holder. The Service facilitates the use of voices its users are entitled to use; it does not itself confer that entitlement.
Paid plans and features are billed in advance through the payment option chosen at checkout. All payments are final and non-refundable, except where the law requires otherwise. Payments made through a streaming platform or membership service, such as Twitch Bits or Patreon, are also subject to that service's own terms. The free plan is available to try the Service before paying.
If a renewal payment fails, paid features may continue for a short grace period while the payment is retried. When a plan ends or payment is not recovered, the channel returns to the free plan; its settings are kept, but paid features stop.
Filing a chargeback or payment dispute instead of contacting us may lead to the account's paid features being suspended while it is resolved.
We may suspend or end access to the Service, or to any feature, at our sole discretion. This includes for anyone who breaks these terms, puts the Service or other people at risk, or where the law requires it, and for conduct outside the Service, such as harassment, hate or threats on streaming platforms, in our community or elsewhere online. Broadcasters can also remove anyone's access on their own channel. Paid time is not refunded when access ends for breaking these terms or for such conduct. An account can be deleted at any time, as described in the privacy policy.
No specific voice, feature, plan or supported site or service is guaranteed to remain available. Anything that depends on another company's service, such as a platform or website the Service works with, can stop working when that company makes changes. If we stop offering the Service entirely, we will give reasonable notice.
The Service is provided "as is" and "as available", without warranties of any kind, to the extent the law allows. We do not promise that it will be uninterrupted or error-free, or that any voice or feature will work as expected.
Broadcasters are responsible for what plays on their stream, including the voices and settings they choose and their use of the filtering and moderation tools available in the Service and on their streaming platform. No filter catches everything. Viewers are responsible for what they send.
To the extent the law allows, Phailbot is not liable for indirect or consequential losses, such as lost revenue, lost viewers, or harm to a channel or its reputation, or for content people send through the Service. Phailbot's total liability for any claim is limited to the amount the person paid for the Service in the 12 months before the claim, or $50 CAD if they paid nothing.
Use of the Service on a streaming platform is also subject to that platform's terms. The Service uses YouTube API Services; using it with YouTube means agreeing to the YouTube Terms of Service. How information is handled is set out in the Privacy Policy.
These terms are governed by the laws of Saskatchewan and the federal laws of Canada that apply there. Any dispute will be handled by the courts of Saskatchewan, except where the law where a person lives gives them the right to bring it elsewhere.
Questions about these terms? Email privacy@phailbot.com.